Don't recognize a charge?

Klatchit is a marketplace: each store you buy from charges you separately, so one order can appear as several lines on your statement. They look like KLATCHIT* ACME GOODS, or just KLATCHIT for items sold by Klatchit itself. Enter what your bank shows and we'll tell you which store it came from.

Still not sure? Contact support before disputing the charge with your bank — we can usually sort it out the same day.